Gary Webster bids TTC farewell, Andy Byford covers day-to-day operations

At a special Commission meeting at City Hall on Feb. 21, Commissioners voted five-to-four in favour of replacing Chief General Manager Gary Webster.
Webster says goodbye to the TTC after nearly 37 years of service at the TTC. He became CGM in June 2007 after an extensive international search.

Webster leaves the Commission during a period of unprecedented ridership growth and expansion, which began with his tenure as Interim CGM in 2006. He thanked employees for their support and hard work in a letter released earlier today.

“I am proud to have been part of the TTC for almost 37 years,” Webster wrote. “Each day you and your colleagues provide excellent, safe and courteous service to our 1.6 million daily customers. People are passionate about public transit in Toronto; that healthy passion will continue as the TTC improves and expands. Toronto is blessed with an excellent transit system and I thank you for your hard work.”

Andy Byford, Chief Operating Officer and Deputy Chief General Manager, will replace Webster while the TTC conducts a search to appoint a permanent CGM.

“As I said publicly yesterday, my immediate focus is on the delivery of the day-to-day service to the 1.6 million riders that depend on the TTC every day.  As such, our priorities remain focused on safety, performance and customer service,” he stated.