A renewed Employee Reward & Recognition Program

Dear Colleagues,

As we continue to work towards our vision of a transit system that makes Toronto proud, I am pleased to announce a revitalized and refreshed approach to our Employee Reward & Recognition Program.

The new program aligns with our Five-Year Corporate Plan and the People objective of creating an empowered, customer-focused workforce that values teamwork, pride in a job well done and an organization that actively develops its employees. It is also tangible proof of our commitment to change the culture at the TTC to one that recognizes excellence, that listens to and engages its employees and that starts from the assumption that we are one team.

This new program will honour and distinguish employees who demonstrate our core values of safety, leadership, customer service, teamwork and innovation.

The Safe Operator, Safe Worker and Zero-Injury programs have been refined to ensure that safety continues to be understood as paramount in all that we do. Recognition of employees who set exceptional examples in leadership, teamwork and the delivery of customer service will also be included in the revamped program, while innovative thinking will once again be fostered through an updated version of the previous Employee Suggestion Plan.

We will also continue to recognize the steadfast loyalty of those employees who have dedicated their careers to the TTC as they reach retirement, as well as those employees who meet key service milestones.

Details of this exciting new program, including how to nominate an employee for recognition and reward, will be announced in the coming weeks.

It’s fitting that the TTC, just yesterday, was recognized by a U.S.-based transportation organization as the best transit system in Canada, and number three in North America after New York City and San Francisco. That’s a testament to your hard work, professionalism and dedication to this great organization.

Thank you for your continued commitment to the people of Toronto.

Andy Byford
Chief Executive Officer
March 13, 2014