Welcome to Toronto!

The Canadian Urban Transit Association’s 2018 conference, co-hosted by the TTC and Metrolinx, was held in Toronto from Sunday, November 18 to Wednesday, November 21. Below is CEO Rick Leary’s welcome message to CUTA delegates.

On behalf of all TTC employees, it is my great pleasure to welcome CUTA delegates to the city and to the Toronto Transit Commission.

The TTC and Metrolinx are co-hosting the CUTA Annual Conference and Canadian Transit Show at the InterContinental Toronto Centre and Metro Toronto Convention Centre from November 18 to 21, 2018. The theme this year is Putting the Customer at the Heart of Transit.

The TTC is continually renewing its commitment to customers in order to create a transit system that makes Toronto proud.

At the heart of that vision is our great people – the women and men that keep the TTC moving; morning, noon and night; 365 days of the year. Here in Toronto it takes more than 14,000 people to move more than 1.7 million riders every day; over 530 million every year; and one billion every 22 months.

This book provides you with a snapshot of our vision, our mission and the extensive work that is performed by our people each and every day.

Public transit is a people business that takes many talented and hard-working individuals driving the system forward, on the front lines and behind the scenes.

I hope that you have an opportunity to meet some of them at the conference and across the network during your stay in Toronto. And I certainly hope that you have a great experience riding the TTC during your visit to our great city!

Richard J. Leary
Chief Executive Officer
Toronto Transit Commission
November 2018