Message from the Executives

From the CEO: Employee assault at Dupont Station

Office of the Chief Executive

As you have likely heard, this morning one of our own was stabbed while riding the subway to his work location. I was able to visit with him and his family this morning at the hospital, and thankfully his injuries are not life threatening. I’m pleased to let everyone know that he’s in good spirits, all things considered, and is now resting at home.

As I always say, the safety of our employees and customers is of utmost importance to me. This incident is a sad reminder of the challenges our employees face every day. As always, we are working closely with Toronto Police Service who continue to investigate this incident.

I know today’s event is upsetting and it may be hard to process. I think of the TTC as a big family and as family we are always there for each other.

I want to remind you that health and wellness supports are available. The immediate and confidential Employee Family and Assistance Program (EFAP also known as Lifeworks) is available 24 hours a day, seven days a week. To get in touch with EFAP please call 1-800-572-0039 or TTY at 1-877-338-0275. You can also access these supports on the MyEAP App or online at

Our thoughts and best wishes are with our colleague for a speedy and full recovery.

Stay safe.

Richard J. Leary
Chief Executive Officer
February 9, 2022

Note: Lifeworks TTY (TeleTYpe) support line will discontinue using TTY numbers effective March 2022. To connect with a live agent for support please contact Lifeworks by using the Bell Relay service. Bell Relay can be accessed by dialing 711 (TTY to Voice) or 1-800-855-1155 (TTY to TTY) 24/7 free of charge. For sign language users please visit the SRV Canada VRS website to download the free app in order to use VRS services free of charge. 

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