Message from the Head of IT Services
There has been a lot of media coverage about high profile viruses, vulnerabilities and malware. Lately the media has been discussing the Heartbleed and Internet Explorer vulnerabilities. Our department became aware of these vulnerabilities early on and took immediate steps, which are ongoing, to ensure that we are protected here at work.
This is to advise you that IT Services are constantly vigilant about monitoring for potential threats to our computer assets. This is done through the monitoring of various Canadian and U.S. government websites, as well as those in the private security industry. Once informed of potential threats we investigate the possible impacts and risks to the TTC. If any are defined, we immediately take effective measures to ensure, to the best of our abilities, that the TTC is protected.
Part of our process is also to inform other support areas that manage the TTC’s industrial systems of any threats that we are aware of. Together, we monitor our progress in ensuring that all systems within the TTC are being reviewed and protected.
We encourage you to be aware of computer threats that could affect your personal devices (computers, tablets, cell phones, etc.) and be diligent in applying security measures. However, please ensure that when doing so you are using a trusted source. Be wary of unsolicited communications, especially from sources stating that they are from well-known companies, such as Microsoft, banks, etc., as this is not their normal practice.
Should we require assistance in the future in dealing with these possible threats we will advise you of what steps are necessary. At times this may mean a disruption to your computers as we apply patches to the network, servers and/or desktops. During these times of disruption we appreciate your patience.
Head – Information Technology Services
April 28, 2014