Message from the Executives

Office of the Chief Executive

This week saw the 10-cent fare increase take effect. This is our first increase in three years, which helps fund new investments in safety and cleanliness, two things our customers tell us are important to both retain and gain ridership back.

In January, as part of the 2023 Operating Budget, the TTC Board approved the 10-cent hike on single cash and PRESTO rides while freezing fares for seniors, Fair Pass program users and those with PRESTO monthly and annual passes.

TTC continuing to look at new safety measures
As you know, the safety of our employees and our customers remains our top priority. Starting this week, customers riding T1 trains on Line 2 will begin to see a barrier installed onboard to provide additional space for Operators and Guards to perform their duties in a safe manner.

The use of this barrier is intended to keep the guarding areas adjacent to the cab clear of passengers during revenue service. Although not mandatory, its use is highly recommended to provide a clear and consistent indicator to riders about the restricted seating area. This new procedure is part of the larger review of safety and security measures underway at the TTC.

The next Board meeting will be held on April 13 and you can watch the meeting on the TTC’s YouTube Channel. We will also be providing comprehensive Board Highlights in next week’s edition.

Please keep safe and look out for each other. Don’t hesitate to contact Transit Control if you encounter an emergency or non-emergency situation when riding the TTC.

Richard J. Leary
Chief Executive Officer
April 6, 2023

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