Office of the Chief Executive

This upcoming Monday, March 18, is Transit Operator and Worker Appreciation Day across North America, a time to recognize the dedication and hard work of transit workers, including more than 16,000 employees here at the TTC.

On Monday, many TTC work locations will recognize the day with local events. All employees will also receive a special treat as a small token of appreciation for all you do.

Every day and night, the TTC keeps Toronto moving — and that would not be possible without your unwavering commitment to safe, reliable, accessible and inclusive transit. Thank you for all you do.

2024 Ride Guide Lite now available
​The 2024 Ride Guide Lite is now available to TTC riders. This year, we collaborated with Toronto illustrator and designer Tim Singleton to design a Ride Guide cover that uniquely features nods to the fabric of our city. The Ride Guide comes in multiple formats. The Lite version is now on buses, streetcars and subway trains.

The Ride Guide Mini and full-size Guide will be available at all Station Collector Booths, TTC Customer Centre (above Davisville Station), and at major shopping mall information kiosks in the coming month. A poster version of the cover art is available for purchase at ttcshop.ca.

Innovation challenge for young transit employees
​The TTC is excited to participate in the second International Youth Alliance for Innovation (IYAI+) Challenge. The IYAI+ Challenge is a competition among transit agencies throughout North America designed to encourage those aged 18 to 25 to pursue a career in transit and to develop innovative solutions to some pressing challenges.

Last year’s challenge was a great opportunity to engage the youth within the TTC to help drive innovation. It was the first year that TTC took part and I am very proud to remind everyone that our young team took top honours at the North American competition for their presentation on how to improve customer flow on public transit.

I am very much looking forward to more great ideas coming forward this year.

Spring vehicle checks underway
S​pring arrives next Tuesday and at this time of year, the TTC’s fleet of vehicles undergoes an extensive spring maintenance checklist. Bus Maintenance has begun an inspection process that is scheduled for completion by the end of May. Our crews will inspect more than 2,000 buses during this period to ensure a positive experience for our customers and Operators during the summer months.

We have a proud workforce that works hard to serve millions of customers each day and night. Thank you all for your service and stay safe. And Happy St. Patrick’s Day on Sunday!

Richard J. Leary
​Chief Executive Officer
​March 15, 2024