FROM THE CEO: TTC Board Highlights

This week, I was joined by Deputy Mayor Ausma Malik, TTC Chair Jamaal Myers, and Toronto Police Superintendent Matt Moyer to launch a new streetcar safety awareness campaign: We Stop. You Stop. The message is simple: road users must stop two metres behind when streetcar doors are open, and lights are flashing. You’ll see and hear our messages across billboards, digital ads, audio streaming services and social media all summer.

Between 2014 and 2024, 141 people have been hit by vehicles when getting on and off a streetcar. Over half of these incidents resulted in hospitalization, and several involved children or elderly riders. To address this, we’re also working on a pilot to develop automatic camera enforcement technology on streetcars to capture license plates of vehicles that pass open doors automatically. Testing is scheduled to begin late next year.

TTC Board meeting
​Earlier this week, Commissioners approved the Non-Fare Revenue Strategic Review to identify potential new sources of non-fare revenue, while also enhancing customer experience. The Board also received an update report on the progress and timelines for the Rogers 5G wireless implementation project in subways. See below for highlights of more Commission decisions approved on June 23.

Family Day and Bus Roadeo
​Last Sunday’s Family Day festivities and 52nd Bus Roadeo competition at Arrow Road were a huge success, with more than 6,000 employees and family members registered. Thank you to all participants, volunteers, and staff who made it such a great event, and a special thank you to the event organizers for their hard work and dedication in bringing it all together.

Congratulations to our Roadeo Grand Champions:

• Bus Transportation: Mark Ramsay, Wilson

• Bus Maintenance Operating: Nicholas Gentili, Eglinton

• Bus Maintenance Team: Queensway (The Best in The West)

• Wheel-Trans: Daniel Reame, Lakeshore Division

• Wheel-Trans Maintenance: Adam Mehaney, Lakeshore Garage

Employee Engagement Survey extended
​The Employee Engagement Survey has been extended to July 4 to give more employees a chance to share their thoughts. Your voices drive improvements at the TTC, so please participate. The survey is strictly confidential.

I wish you all a Happy Canada Day, July 1. Stay safe.

Greg Percy
​Chief Executive Officer
​June 27, 2025

TTC Board Highlights
​TTC Board Meeting June 23, 2025

Provincial LRT Program – Line 5 Eglinton Update
​The TTC Board received for information a Line 5 Eglinton update. The TTC is working closely with Crosslinx Transit Solution (CTS) to assist with line operational testing that is currently ongoing to demonstrate the reliability and stability of the line. Due to the TTC's in-depth operational knowledge and experience, significant feedback has been and continues to be provided to project partners to improve the readiness of the line.

The TTC, Metrolinx, and CTS continue to work together to get Line 5 ready for revenue service. On June 16, 2025, train operations were transferred into the TTC's Transit Control Centre from a temporary control centre as testing, training, and construction continue. There are, however, still more phases and milestones to be safely completed before final handover to the TTC occurs. Handover comes only after substantial completion is achieved, which requires that the Project's Independent Certifier has certified that CTS has demonstrated the successful delivery of Line 5 in accordance with the requirements set out in its Project Agreement.

Platform Edge Doors Study – Outcome of Feasibility and Business Case Studies
​The TTC Board received the TTC's Platform Edge Doors Study report, with the following approved recommendations:

• Refer the implementation of a platform-edge door pilot installation at a TTC station, including funding based on estimates, to the Strategic Planning Committee for consideration to be included as part of the 2026 budget submission.

Board members also approved a motion requesting TTC staff provide the Strategic Planning Committee with Class 5 Estimates of the costs and benefits to the TTC of technically feasible options to detect or discourage track-level intrusions at subway and LRT stations, including those being installed by Metrolinx on new stations in Toronto.

The study aimed to assess the benefits of retrofitting 74 existing subway station platform levels, including interchange station platforms across Subway Lines 1, 2, and 4, with a Full-Height PED system. The PEDs study was comprised of three phases:

• Preliminary Investigation: It reviewed the conditions of existing subway stations.

• Feasibility Study: It assessed retrofitting the existing subway station platform with PEDs.

• Business Case: It quantified benefits, costs, and socioeconomic impacts.

The TTC currently has 70 stations (interchanges counted once). A one-size-fits-all approach will not be considered. The type of PEDs for each station will be determined based on station-specific needs and drivers, including community dynamics. In addition to Full-Height PEDs, various technologies were reviewed as part of this study, including Sensor-Based Track Intrusion System, Guideway Intrusion Detection System, Partial-Height PEDs, and Rope-Based Platform Screen Doors.

Revised Station Naming Policy
​Board members approved revisions to TTC Corporate Policy – Identification of Routes, Stations, and Stops.

The staff report recommends revisions to the policy to introduce equity, diversity, inclusion, and anti-racism considerations, establish a structured consultation process, define clear naming criteria, and formalize a process for naming TTC stations. These revisions will strengthen future naming decisions and ensure community voices are included. The revised policy:

• Permits renaming of stations after nearby destinations or streets are renamed in alignment with the City of Toronto's Commemorative Framework;

• Permits naming or sponsorship of stations by major public sector institutions, provided the institution provides a contribution of value, whether financial or in-kind, that reasonably reflects the administrative, operational, and communication efforts required for the station renaming; and

• Integrates and adapts Metrolinx's station naming principles to facilitate regional transit wayfinding.

The TTC has reviewed its station naming process with a racial equity lens and is proposing updates to ensure alignment with the TTC's commitments, including the Anti-Racism Strategy, Anti-Racism Policy, and Embrace Diversity – The Five-Year Diversity and Human Rights Plan.

During future station naming processes, the TTC will conduct thorough internal and external community engagement with Indigenous and Black communities and organizations. This is a fundamental part of the process that will ensure that any station renamings are underpinned by racial equity priorities and considerations.

The Board has directed the exploration of paid corporate naming rights as a potential source of non-fare revenue. TTC staff do not recommend pursuing paid corporate naming rights as they could compromise customer wayfinding and the public nature of the transit system. The naming of buildings at TTC work locations is governed by TTC Corporate Policy – Naming of Buildings and is outside this review's scope.

Non-Fare Revenue Strategic Review
​The TTC Board approved the Non-Fare Revenue Strategic Review report with the following recommendations:

• Endorse the guiding principles for advancing non-fare revenue opportunities: customer-centred, equity-informed, transparent, strategically aligned, and operationally feasible;

• Endorse the proposed work plan initiatives; and

• Endorse the establishment of a dedicated team to action the non-fare revenue work plan.

Commissioners also passed a motion directing TTC staff to explore the feasibility of establishing a brick-and-mortar TTC store at Davisville Station, or an equivalent centralized location, and report back to the Board with findings, including potential costs, benefits, and implementation strategies by the end of Q4 2025.

The TTC has developed a work plan to identify potential new non-fare revenue sources to diversify revenue streams and improve customer experience. The scope of work included:

• Assessing non-fare revenue tools used by the TTC and how they are delivered;

• A jurisdictional scan of non-fare revenue tools used by peer transit agencies;

• Developing a long- and short-list of potential non-fare revenue tools, including assessing the legislative authority to implement these tools; and

• Reviewing implementation considerations and assessing required new staff resources to manage and deliver on non-fare revenue initiatives going forward.

The TTC's revenue is derived from three primary sources: fare revenue, government subsidies, and non-fare revenue. Historically, the TTC has been among the most reliant on fare revenues of North American public transit agencies, which poses challenges to long-term financial sustainability. In response to these financial challenges, and to further enhance the customer experience, in 2023 the TTC Board requested that staff develop a work plan to seek new non-fare revenue opportunities to diversify revenue streams, improve financial stability and operational resilience and reduce dependence on fare revenue and subsidies required from the City and other levels of government.

Rogers 5G Implementation Update
​Commissioners received an update report on the progress and implementation timeline for the Rogers 5G wireless implementation project within the TTC subway tunnels.

Spearheaded by Rogers in collaboration with the TTC, the project involves designing and installing more than 500 kilometres of fiber, coaxial, and power cables, along with installing approximately 350 wayside signal amplifier locations within the tunnels. In addition to these critical tunnel infrastructure upgrades, station-level equipment at 45 stations must also be enhanced to ensure seamless cellular connectivity throughout the subway system.

As of now, 38 per cent of tunnel sections are equipped with 5G wireless cellular service, including key segments, such as Vaughan Metropolitan Centre to Sheppard West and St George to Bloor-Yonge on Line 1, as well as St George to Bloor-Yonge on Line 2. The remaining tunnel sections, covering portions of Lines 1, 2, and 4, are on track for completion by the end of 2026.

Universal access to 5G service ensures that all mobile users, regardless of their carrier, can benefit from high-speed connectivity within the TTC subway system. This approach fosters digital equity, making modern mobile services available to every rider, helping to bridge the gap for access to reliable connectivity for all passengers. The 5G implementation began in 2023, with Rogers taking control of the network infrastructure after acquiring BAI Canada. By November 2023, 5G coverage was expanded to all subway stations.

Amendments to TTC Policy 6.5.1 (Authorization for Expenditures, Other Commitments)
​The Board approved amending the TTC Authorization for Expenditures and Other Commitments policy by delegating additional authority to the CEO (which authority may be further delegated by the CEO to designates), provided that the standard procurements are within the TTC's approved budget:

• Contract awards (other than single source): up to approved budget.

• Contract Amendments (other than single source) up to approved budget.

Commissioners also directed staff to report semi-annually to the Board on procurements awarded through delegated authority.

Notice of Motion – Establishment of a TTC-Metrolinx Joint Advisory Committee
​Commissioners passed a motion moved by TTC Vice-Chair Joe Mihevc requesting that TTC staff work with Metrolinx staff to establish a formal advisory committee that includes equal representation of Board members from both organizations, with the goal of enhancing co-ordination, fostering strategic alignment, and ensuring effective governance of shared transit priorities.

TTC Pension Plan Annual Report
​The TTC Board received for information the 2024 TTC Pension Fund Society (TTC Pension Plan/TTCPP) Annual Report. The Board also approved the recommended changes to the TTC Pension Plan Bylaw by updating the base year period used to calculate retiring TTC employees' pension to include 2024 and to provide a 2.69-per-cent increase to former members currently in receipt of a pension; and adopting housekeeping amendments to the Bylaws.

Next meeting of the TTC Board
​The next scheduled TTC Board meeting will be on Thursday, July 17, 2025.

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