Message from the DCEO-CCO

Pan Am Games using therapy dogs

Customers travel with animals on the TTC all the time. Most often they are guide dogs or service animals. During the Pan Am and Parapan Am Games, St. John Ambulance is undertaking a new initiative involving therapy dogs and their owners.

Therapy dogs are most commonly used in hospitals and retirement homes to provide comfort and mental-health therapy to patients and seniors.

During the Games, you may see these therapy dogs and their owners travelling via TTC to various sporting events and the athlete’s village to provide similar support to athletes.

A therapy dog will be identifiable by a Pan Am-branded bandana around its neck. Dog owners will be wearing a Pan Am-branded shirt.

Please recognize the effort that is being undertaken by St. John Ambulance, and the Games organizers, and allow these customers travelling with therapy dogs to use TTC services at all hours of the day, whenever it is safe to do so.

The Pan Am Games take place between July 10-26. The Parapan Am Games take place between August 7-15.

Thank you.

Chris Upfold
Deputy CEO/Chief Customer Officer
July 7, 2015