Message from the Executives

Message from the Chief Diversity and Culture Officer

Supporting employees during difficult times

Health and Wellness supports for those affected by recent attack

Earlier this week, Toronto Police Service (TPS) responded to an assault at our Bloor-Yonge subway station. It was reported that a man was struck on the head causing his religious head covering to fall to the ground. It was also reported that derogatory comments were made toward the victim. We have offered our full support to TPS throughout the course of this investigation.

The TTC has no tolerance for violence motivated by racism, or discrimination. Please remember that health and wellness supports are available as these events may trigger an emotional response. The immediate and confidential Employee and Family Assistance Program (also known as LifeWorks) is available 24 hours a day, seven days a week. To get in touch with EFAP, please call 1-800-572-0039, or TTY: 711 (TTY to Voice) or 1-800-855-1155 (Telecommunications Relay Service). You can also access these supports on the MyEAP App or online at

The TTC denounces all forms of hate and discrimination, and the safety and well-being of employees and customers is a priority. It is important that all our employees and customers feel safe and supported. Should you experience or witness any such incidents in the workplace, I encourage you to reach out to the Human Rights and Investigations Department at

Please do not hesitate to reach out to your Manager or Supervisor if there is any additional support that the TTC can provide to help you.

Keisha Campbell
Chief Diversity and Culture Officer
January 20, 2023

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