Rewards & Recognition Spring 2018

Innovation & Creativity Awards

  • Andrew wrote the Mount Dennis Survival Guide, a step-by-step instruction manual on each route, including all codes, cautions about dangerous sections and intersections, and current detour instructions.
  • He ensures all new staff feel welcome and provides helpful suggestions through the group help app.
  • Andrew makes himself available to answer questions and assists his colleagues. He ensures fellow Operators are safe and provides detailed route instructions, which is not a part of his job description. He instills confidence in new Operators and saves the TTC time and money as well as increased safety for customers.
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