Rewards & Recognition Spring 2018
Innovation & Creativity Awards
- Andrew wrote the Mount Dennis Survival Guide, a step-by-step instruction manual on each route, including all codes, cautions about dangerous sections and intersections, and current detour instructions.
- He ensures all new staff feel welcome and provides helpful suggestions through the group help app.
- Andrew makes himself available to answer questions and assists his colleagues. He ensures fellow Operators are safe and provides detailed route instructions, which is not a part of his job description. He instills confidence in new Operators and saves the TTC time and money as well as increased safety for customers.