Rewards & Recognition Gala for 2022

Customer Service Award


Ricky Rideout

Ricky received a message from Wheel-Trans Dispatch about a customer who was reported missing. Ricky took it upon himself to start looking for the customer, and due to his knowledge of the city and the situation, he was able to locate the customer. He provided the customer with shelter and safety on his bus until emergency services arrived.

Congratulations to finalists: Cameron Baxter, Dominic Defazio Patrick Dwyer and Denis Filatov.

This award recognizes TTC employees who consistently demonstrate an exceptional commitment to the TTC’s goal of delivering excellent customer service. These individuals display that they clearly understand the diverse customer groups that the TTC serves, and how to most effectively meet their needs. Adjudication Committee: Chief Corporate Affairs Officer Natalie Poole-Moffatt.

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