Rewards & Recognition Gala for 2022

Innovation and Creativity Award


Soonmeng Chua
Senior Systems Analyst
IT Services

Soonmeng played a crucial role in the rollout and improvement of Microsoft Teams. When his team started receiving complaints about platform stability, he investigated to find the source of the problem. To fix the issue as efficiently as possible, he developed a self-service portal that was used by 1,500 employees in its first 48 hours. Without the portal, it would have taken one-to-two months to get the computer patch to all 6,000 TTC users.

Congratulations to finalists: Nick Chaloux, Nima Dayani, Qi Zong and Yesudas Gudivada.

This award recognizes TTC employees who have demonstrated an innovative and creative mindset and as a result have brought forward ideas that improve the TTC’s internal systems and processes, operations, team culture, and/or delivery of customer service. Adjudication Committee: Chief Diversity and Culture Officer Keisha Campbell and Chief Operations and Infrastructure Officer Fort Monaco.

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