Rewards & Recognition Ceremony 2019
Innovation and Creativity Award
- Richard took the initiative to investigate a growing rate of SRT technical issues, causing delays to service. After an exhaustive review, he discovered a signals problem.
- He implemented a solution that eliminated the root of the problem, leading to improved service for customers.
- Richard is a major contributor to the ongoing success of the SRT and is widely acknowledged as the go-to person in his group. He also serves as a key link between the TTC and other transit authorities across North America regarding maintenance practices and the sourcing of parts and materials.
Congratulations to finalist: Sal Parisi
This award recognizes TTC employees who have demonstrated an innovative and creative mindset and as a result have brought forward ideas that improve the TTC’s internal systems and processes, operations, team culture, and/or delivery of customer service. Adjudication Committee: Chief Capital Officer Susan Reed Tanaka and Chief Financial Officer Dan Wright.